Privacy Policy

1 Who We Are

WeBuyLaptops is a trading name of PYCO RENEW LTD, a company registered in England and Wales (Company No: 16774881).

We are registered with the Information Commissioners Office (ICO) under registration number ZC018901.

2 Information We Collect

When you use our service, we may collect the following personal information:

• Contact Information: Name, email address, phone number, postal address
• Device Information: Details about the laptop you wish to sell (brand, model, condition)
• Payment Information: Bank account details or PayPal email for payment processing
• Technical Data: IP address, browser type, and usage data when you visit our website

3 How We Use Your Information

We use your personal information for the following purposes:

• Processing your laptop sale and sending shipping labels
• Communicating with you about your order status
• Processing payments to you
• Complying with legal obligations
• Improving our services and website
• Sending marketing communications (only with your consent)

4 Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary to fulfil our contract with you (laptop purchase)
• Legal Obligation: Processing required to comply with UK law
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given explicit consent (e.g., marketing)

5 Data Security

We take the security of your data seriously:

• Our website uses SSL/TLS encryption (HTTPS)
• We use Blancco certified data wiping software to securely erase all data from devices
• Access to personal data is restricted to authorised personnel only
• We regularly review and update our security measures

6 Data Retention

We retain your personal data for as long as necessary to:

• Complete the transaction and provide our services
• Comply with legal obligations (typically 6 years for financial records)
• Resolve disputes and enforce our agreements

7 Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (where applicable)
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@webuylaptops.co.uk.

8 Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyse website traffic and usage (Google Analytics)
• Provide advertising measurement (Google Ads)

You can control cookies through your browser settings.

9 Third Party Sharing

We may share your data with:

• Royal Mail: For shipping label generation and tracking
• Payment Providers: Banks and PayPal for processing payments
• Legal Authorities: If required by law

We do not sell your personal data to third parties.

10 Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioners Office (ICO):

11 Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.