We have got answers! Here are the most common questions we get.
Its simple! Just follow these 4 steps:
1. Get a Quote: Select your laptop brand, model, and condition
2. Ship Free: We email you a prepaid Royal Mail label
3. We Inspect: We verify your laptop matches the description
4. Get Paid: Money in your account within 48 hours!
We process payments within 48 hours of receiving and inspecting your laptop. Most customers receive their money the same day!
Bank Transfer (BACS) - Direct to your UK bank account
PayPal - Instant to your PayPal email
Yes, 100% free! We provide a prepaid Royal Mail Tracked 48 shipping label.
Free shipping label emailed to you
Fully insured up to 500 pounds during transit
Track your package every step of the way
Your data security is our top priority! We use Blancco certified data wiping software.
Military-grade data destruction
Certificate of destruction available
GDPR compliant process
ICO registered company
If we find the condition differs, we will contact you with a revised offer. You can:
Accept the revised offer - We pay you the adjusted amount
Free return - We send your laptop back at no cost
Your quote is guaranteed for 7 days. Send your device as soon as possible!
We buy laptops from all major brands:
AppleDellHPMicrosoftLenovoAsusAcerMSI
No, we only accept working laptops. Your laptop must turn on and be fully functional.
Cosmetic damage (scratches, dents) is fine - just select the appropriate condition. But laptops with broken screens, dead batteries, or that wont power on are not accepted.